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IT Maintenance

"We don't know a millionth of one percent about anything." [Thomas A. Edison]

Do not apply unofficial changes to your software. Get an error report or a new request in writing. Priorize these tasks. Have at least 3 different environments for your software:
1. Development (each developers individual test environment)
2. Test / Delivery (official release with version control and configuration management, see Aegis, for example)
3. Production (your customer's environment)

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